Two brothers, one business, and a lot fewer arguments about who said what to which customer.
Caleb sells, Isaiah builds. For years the handoff between them was a text message and a guess. Here is what changed when the handoff became the system.
- Who
- Caleb and Isaiah Vance, Co-owners
- Company
- Vance Brothers Landscape
- Trade
- Landscaping and hardscape
- Where
- Charlotte, NC
- Size
- $3.1M a year
- Team
- 5 crews
- One record
- per project, from the first call to the final payment
- Lead sources
- tracked, so they know which neighborhoods book
- Progress billing
- on every hardscape job
Brothers in business
Caleb and Isaiah started mowing lawns in high school. By 2018 they were building patios, retaining walls, and outdoor kitchens across south Charlotte, and the lawn mowers were long gone.
Caleb sells. Isaiah builds. The trouble was everything in between. Caleb promised a paver color in a living room, Isaiah ordered a different one, and the customer called both of them.
Why they switched
They needed one record per project that both of them trusted, with the design, the selections, the price, and the photos in one place.
Now Caleb builds the proposal with Good, Better, Best options, the homeowner signs, and the job lands on Isaiah's schedule with everything attached. Progress payments are billed as each phase finishes.
“The handoff between us used to be a text and a prayer.”
What changed at work
Lead sources are tracked, so they know which neighborhoods and which yard signs actually book work. They stopped paying for two directories that never sent a real lead.
The arguments did not disappear. They just moved from the customer's driveway to the office, where they belong.
What changed at home
Caleb coaches his son Micah's U10 soccer team on Tuesdays and Thursdays. Isaiah covers the late jobs on those days and texts updates to the thread.
They still have Sunday dinner at their mom's house. They just talk about the Panthers now.
“We still argue. We just don't do it in front of the customer anymore.”
What Caleb runs on Revcore
What it replaced
- A shared text thread as the project file
- Paper design sketches
- Directories nobody tracked
More stories
All 20 stories
Pest control · $3.8M a year
A biology teacher built a pest control company on recurring service.
Kitchen and bath remodeling · $4.8M a year
A husband-and-wife remodeler stopped arguing about paperwork at dinner.
Garage doors · $5.6M a year
She runs a garage door company and a marathon training plan on the same 5 a.m. alarm.
Composite story based on early-access usage. Names, companies, and photos are illustrative, not individual customers; outcomes vary.
