A husband-and-wife remodeler stopped arguing about paperwork at dinner.
Erik runs the jobs and Jenna runs everything else. For years that meant the business came home with them every night. Here is what changed.
- Who
- Erik and Jenna Lindqvist, Co-owners
- Company
- Lindqvist Kitchen & Bath
- Trade
- Kitchen and bath remodeling
- Where
- Columbus, OH
- Size
- $4.8M a year
- Team
- 3 crews, a designer, and Jenna in the office
- Change orders
- signed by the homeowner before the work starts
- Homeowner portal
- answers most "where are we" questions
- Progress payments
- billed from the job, not the kitchen table
A business that lived at the dinner table
Erik was a finish carpenter and Jenna was a nurse when they started Lindqvist Kitchen & Bath in 2016. Erik sold and built. Jenna did the books, the scheduling, and every phone call, at night after the kids were in bed.
Change orders were the worst part. A homeowner would ask for a different tile on a Tuesday, Erik would say yes on site, and three weeks later nobody agreed on what it cost. The arguments came home.
Why they switched
They wanted every change agreed in writing before the work happened, and they wanted homeowners to stop texting Erik at 9 p.m. to ask when the counters were coming.
Now change orders go to the homeowner's phone, get approved and signed, and land on the job. The homeowner portal shows the schedule, photos, and payments, so most of the questions answer themselves.
“Every change order used to turn into a fight three weeks later. Now it's signed before anyone picks up a saw.”
What changed at work
Their designer builds Good, Better, Best packages with real selections, and the in-home presentation walks clients through them. Progress payments are billed straight from the job, and reminders follow up without Jenna writing a single awkward email.
Erik still gets texts from clients. He just gets fewer, and they are about the fun stuff.
What changed at home
With three kids under ten, their evenings are dinner, baths, and homework. Jenna used to do invoices after bedtime. Now she closes the laptop at five on most days.
They have a rule that nobody talks about work at dinner. For the first time in years, they actually keep it.
“We made a rule: no work talk at dinner. We finally keep it.”
What Erik runs on Revcore
What it replaced
- Paper change orders
- Invoices in a spreadsheet at night
- Every client question by text to Erik
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Composite story based on early-access usage. Names, companies, and photos are illustrative, not individual customers; outcomes vary.
