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A biology teacher built a pest control company on recurring service.

Nadia's business is really a subscription. Once she treated it like one, the company stopped depending on how many new calls came in each week.

Who
Nadia Farouk, Owner
Company
Greenfield Pest Solutions
Trade
Pest control
Where
Nashville, TN
Size
$3.8M a year
Team
14 technicians
Nadia outside the Greenfield office
Nadia outside the Greenfield office
Recurring plans
tracked in one list, renewals on time
Techs
clocked in on site with their day on the phone
Invoices
sent and paid without mailing a single one

From the classroom to crawlspaces

Nadia taught high school biology for nine years and knew more about termites than anyone at her school wanted to hear. She started Greenfield Pest Solutions in 2017 with her brother.

Most of her revenue is quarterly service plans. For years those plans lived in a spreadsheet, and when someone forgot to schedule a quarter, the customer quietly left.

Training a new tech on a crawlspace inspection
Training a new tech on a crawlspace inspection
Friday tech meeting
Friday tech meeting

Why she switched

She wanted every service plan tracked in one place, with visits scheduled and invoices sent without anyone remembering to do it.

Now plans are service agreements with their visits on the schedule, techs see their day on their phones and clock in on site, and invoices go out and get paid online.

“My business is a subscription. I just wasn't treating it like one.”
Nadia Farouk, Greenfield Pest Solutions

What changed at work

Renewals stopped slipping. New customers get Good, Better, Best plan options, and most choose the middle one.

Nadia spends her time training techs instead of reconciling a spreadsheet.

Saturday bug hunt with the kids
Saturday bug hunt with the kids

What changed at home

Her three kids have a bug collection that rivals a museum. She helps with it on Saturdays.

She still teaches, sort of. She runs a summer science day at the kids' school every June.

Summer science day at the kids' school
Summer science day at the kids' school
“I left teaching and ended up teaching techs. It's the same job with better snacks.”
Nadia Farouk

What Nadia runs on Revcore

What it replaced

  • Service plans in a spreadsheet
  • Techs called each morning with their route
  • Invoices mailed

The last login your business needs.

Quote it, schedule it, invoice it, and get paid fast, without taping a pile of apps together.