Communications
Every customer conversation, in one place.
Email and text live in the same thread, you call from your business line with one tap, and every conversation ties back to the customer and the job. No more digging through your personal phone.
Unified inbox
Stop juggling three apps and a personal phone.
Texts and emails for a customer sit in a single thread, with templates for the messages you send all day. The whole team can see the conversation, so nothing falls through when someone's off.
- One thread per customer. Email and SMS together, in order, easy to follow.
- Templates. Send your common replies in a tap, on brand every time.
- Team visibility. Anyone can pick up the conversation where it left off.
How it works
Talk to customers the way they want.
Call from your business line, not your cell.
Tap to call a customer and RevCore connects you through your business number, so your personal cell stays private and the customer recognizes who's calling.
- Business caller ID: customers see your company, not your cell
- One tap: call straight from the customer or job record
- Forwarding: route inbound calls to the right person
“Calling from the business line changed everything. My cell number stays mine, and customers actually pick up because they know it's us.”
Why it matters
Faster replies, happier customers, nothing dropped.
one inbox
click-to-call
logged to the job
auto-text recovery
“Texts, emails, and calls all live on the customer now. Whoever's at the desk can see the whole conversation, and we stopped losing leads to a missed call.”
Composite operator based on early-access usage. Outcomes are illustrative; individual results vary.
Everything included
Everything you need to stay in touch.
Communication questions.
Still wondering if RevCore fits your crew? Talk to our team →
Do texts and emails really live together?
Yes. Each customer has a single thread that holds both email and SMS in order, so anyone on the team can follow the full conversation without switching apps.
Does calling use my personal number?
No. Click-to-call connects through your business line, so customers see your company on caller ID and your personal cell stays private. Inbound calls can forward to the right person.
Are calls and texts tied to the customer?
Yes. Every call and message is logged on the client and job record, with direction, time, and duration, so you have a complete history with no manual note-taking.
Do SMS and voice require a specific plan?
Yes. Texting and voice features, including click-to-call and on-the-way alerts, are available on plans that include SMS. See pricing for the included volume and which tiers add it.