Charlotte air brings two problems indoors: yellow spring pollen and heavy summer humidity. We help you control both with better filtration, whole-home dehumidifiers and simple fixes to the system you already have.
4.9 3,120 reviewsIndoor humidity should sit between 40 and 50 percent. In a Charlotte summer, many homes run at 60 percent or higher, especially in basements and homes built over crawl spaces. That is when you notice musty smells, sticky floors, condensation on vents, and dust mites and mold starting to thrive.
A whole-home dehumidifier connects to your ductwork and pulls moisture out of the air without making the house colder. It is the most effective fix for homes that feel damp even when the AC is running, and it lets many families set the thermostat a couple of degrees higher.
Every March and April, pine and oak pollen coats cars, porches and patio furniture across the Charlotte region. A lot of it ends up inside, pulled in through doors, leaky ducts and returns in unsealed crawl spaces.
The biggest upgrade most homes can make is a media filter cabinet that holds a thicker, higher-rated filter. It catches far more fine particles than a thin one-inch filter and only needs changing every six to twelve months. We also check for return duct leaks, which can pull unfiltered air straight from the attic or crawl space.
We start with measurements, not a sales pitch. We check humidity in several rooms, look at your filter and return setup, inspect the crawl space or attic for moisture, and ask about allergies, pets and smells.
Sometimes the answer is inexpensive: a better filter, sealing a leaky return, or adjusting your blower speed so the AC removes more moisture. When a bigger fix like a dehumidifier or crawl space work makes sense, we explain why and give you a flat price in writing. After any upgrade, we measure again so you can see the change in numbers, not just take our word for it.
Musty smells, especially after rain
Condensation or dark spots on supply vents
Allergies that flare up indoors
Dust returns within days of cleaning
The house feels clammy at 72 degrees
We test humidity and inspect filtration, returns and crawl spaces.
You see what we found and what is actually causing it.
We start with the simplest fix and give flat prices in writing.
We measure again after the work so you can see the difference.
Our basement always smelled musty. Tasha measured humidity in every room, found it was sitting around 64 percent downstairs, and explained why before recommending anything. The whole-home dehumidifier made a huge difference within a week. No more damp towels.
Priya, thank you for the kind words about Tasha. She loves a good humidity puzzle, and we are glad the basement finally feels dry.
Our lake house sits empty for weeks at a time and the lower level was getting musty. They installed a dehumidifier and a water sensor under the air handler that texts us if anything backs up. Real peace of mind when we are away.
Good experience overall. They added a media filter cabinet and it has helped a lot with spring pollen. Pricing was fair and clearly explained. Scheduling the install took a little longer than I hoped in the spring rush, but the work itself was excellent.
Still wondering? Call (704) 555-0164, a real person answers.
Aim for 40 to 50 percent indoors. Above 55 percent, dust mites and mold grow more easily and the house feels sticky. Below 30 percent in winter, you may notice dry skin and static. An inexpensive hygrometer from a hardware store is a good way to check a few rooms yourself.
For homes that feel damp even with the AC running, or homes with musty basements and crawl spaces, yes. A whole-home unit removes far more moisture than a portable one, drains automatically, and runs quietly in the attic or crawl space. Most Charlotte installs cost about $2,200 to $3,800.
Most systems do well with a MERV 11 to 13 filter in a four or five inch media cabinet. Very high-rated thin filters can restrict airflow and strain the system. If you have a one-inch slot, change the filter monthly during spring and ask us whether a media cabinet would fit.
Some do and some are mostly marketing. Good filtration and humidity control do most of the work. UV lights are useful for keeping the indoor coil and drain pan clean. We avoid devices that produce ozone and will tell you honestly whether a purifier would help your situation.
Same-day repair when you book before noon on a weekday, upfront prices, and a real person 24/7.
I can book a tech in about a minute, or answer questions right here.
Chat concept on a sample site built by Revcore. Nothing is sent.