1,940 neighbors. One standard.

Carmen walked us through three options with real photos of our own roof, not a sales binder. We picked the Class 4 shingles. Esteban's crew started at 7, were gone by 5, and the yard was cleaner than before they came. Our insurance agent took the discount paperwork without a single question.

Two other companies told me I needed a whole new roof after the April storm. Hartline sent a drone up, showed me the photos and said the damage was only on the gutters and two vents. Honest answer, and they fixed it for a few hundred bucks. They have my business when it is actually time.

We went with standing seam after our second hail replacement in six years. The panels run the full length of each slope with no seams, and the trim around our stone chimney looks like it was part of the original design. Brody came out himself for the final walkthrough.

I am in Sun City and was worried about the noise and the mess. The crew lead introduced himself, told me exactly when the loud part would end, and he was right to the hour. They swept the lawn twice with a magnet. My neighbors have already asked for the number.

Ceiling stain in our Travis Heights bungalow. The tech found a cracked pipe boot on the back slope, sent photos to my phone within an hour and quoted a fixed price. Repaired the same day. No upsell, no pressure about replacing a roof that still has years in it.

Our home in Rough Hollow is steep with a lot of angles, and the HOA is very particular. Hartline handled the whole submittal, including renderings, and it was approved on the first pass. The install took three days and they protected every paver on our driveway. Worth the investment.

We had the house, the barn and the porch roofed under one proposal. Having the office right here in Dripping Springs made it easy to stop in and look at colors. Crew was respectful of the property and the animals. Barn looks better than the house did before.

The fiber cement looks great and the crew was careful around our landscaping. Only reason for four stars is the HOA approval took longer than expected and pushed our start date by two weeks. Not really Hartline's fault, and Carmen kept me updated the whole time.

Esteban met our adjuster on the roof and pointed out bruising on the north slope that the adjuster had missed. Nothing pushy, just photos and measurements. The claim covered the full roof, and Hartline never once hinted at doing anything with our deductible. That told us a lot.

Our old five-inch gutters overflowed every time it really rained, and we had water pooling by the slab. They put in six-inch seamless gutters with bigger downspouts and routed two into the drain line. Heavy storm last week and not a drop over the edge.

We replaced the original aluminum windows in our 1962 ranch. The west bedroom used to be unbearable after 3 PM and now it is the room everyone wants. Installers worked one room at a time, covered the floors and cleaned every pane before leaving.

Walt Hartline did my first roof in 2004. Brody's team did this one. Same straight talk, same clean job. The written report from the inspection was better than the one I got when I bought the house. That is why I did not bother getting other bids.

From the first phone call to the final photos, everything was organized. Proposal had three options with one price each, and the final invoice matched to the dollar. They replaced four sheets of decking at the exact price listed. So refreshing!

High winds in Belterra lifted a row of shingles along our ridge. Called on a Saturday morning and they had someone out that afternoon to tarp it. Permanent repair was done Tuesday with matching shingles. Very professional from start to finish.

Our Old Town house needed windows that fit its age. They helped us choose clad wood with divided lites and handled the historic review. Measured carefully, installed beautifully, and the interior trim matches the original. You would never know they were new.

After the hail I had four people knock on my door the same day. I called Hartline because they have been around forever. Carmen explained ACV versus RCV on my policy in plain English, which nobody else had done. Roof was done in one day once the claim was approved.

Good gutters, good crew, and they cleaned up well. The color was a shade off from what I expected based on the sample, so I would suggest looking at it outside in daylight. Otherwise they are doing their job and the leaf guards work under our big live oak.

We replaced the rotted wood siding on the back of the house with board and batten fiber cement. The crew found some soft sheathing under the old boards and fixed it at the price listed in the proposal. The house finally looks finished.

Brody answered every question I had about ventilation, and I had a lot. The attic is noticeably cooler this summer. Crew was polite, fast and careful with our dog's yard. Photo report and warranty papers arrived within the week, just like they said.

We wanted a roof that handles wildfire season and hail. Hartline laid out stone-coated and standing seam on drone photos of our house so we could see both. Chose standing seam in a light gray. Beautiful work, and the Caliterra committee approved it in a week.